Terms of Service

Last updated October 29, 2026

These terms apply when you book or receive a service from Prima Mobile Detailing or use primadetailing.com. By booking with me, you agree to them. I wrote them in plain language so they are easy to follow.

Mobile service

  • For mobile appointments, I come to you at the address you give when booking, Monday through Friday.
  • Please make sure I can safely reach the vehicle, with enough room to work around it and open the doors, and that you have permission for me to work at that location (for example, from your apartment complex, office, or parking lot owner).
  • I bring my own water, power, equipment, and products. If a particular job or location needs anything else from you, such as a garage, water, or power, I will tell you before the appointment.
  • Please leave the keys available if I need to get inside the vehicle, and remove valuables and personal items before I start. I am not responsible for items left in the vehicle.
  • Some services, such as ceramic coating and paint correction, are done as drop-off rather than mobile. I will confirm this when you book.

Booking and cancellation

  • You can book online or by contacting me. Your appointment is set once I confirm it.
  • If you need to cancel or reschedule, please let me know as early as you can so I can offer the slot to someone else.
  • If I cannot do the work when I arrive because the vehicle is not there, I cannot get access, or the vehicle’s condition is very different from what was described, I may need to reschedule or adjust the quote with you before starting.

Weather and rescheduling

  • Most of my work is done outdoors. If weather keeps me from working outdoors, I will contact you and move the appointment to the next open weekday.
  • In cold weather, below 32°F, services default to drop-off unless you can provide a heated garage.
  • Weather rescheduling is not a cancellation by you.

Prices and payment

  • Prices depend on the service and vehicle size and are confirmed when you book. Final pricing can change if the vehicle’s condition calls for more work, and I will talk with you before doing extra work.
  • Payment is due when the service is complete, through the invoice I send from my booking system, unless we agree otherwise in writing.
  • Gift cards and promotions are used according to the terms stated with them.

Results and concerns

  • Results depend on the vehicle’s starting condition. Some stains, scratches, odors, and damage cannot be fully removed.
  • If you are not happy with something, please contact me soon after the service so I can look at it and make it right where I reasonably can.
  • Prima Mobile Detailing is an independent business and is not affiliated with, endorsed by, or an authorized installer of Optimum.

Road to 1K giveaway

The Road to 1K giveaway has its own official rules, including eligibility, how to enter, and prize details. Please read the Road to 1K Giveaway Rules. If anything there conflicts with these terms, the giveaway rules apply to the giveaway.

Website

I try to keep information on this site accurate, but services, availability, and prices can change. My Privacy Policy explains how I handle your information.

Governing law

These terms are governed by the laws of the State of Nebraska. Any dispute will be handled in the courts located in Douglas County, Nebraska, unless the law requires otherwise.

Changes

I may update these terms from time to time. The date at the top shows the latest version.

Contact me

Prima Mobile Detailing, Omaha, Nebraska
Phone: 949-346-6085
Email: [email protected]